All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@swiftez.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange . We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged :
● Items marked by vendors that are not eligible for return
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Each storefront is independently owned and operated by individual store owner. SwiftEZ does not impose universal Return & Exchange policy. Each store owner is responsible to define and adhere to their returns and exchange policy.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: