RETURN POLICY

Last updated January 01, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@swiftez.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Return address provided by each vendor from whome item was purchased
Attn: Returns
RMA #
__________
__________, __________

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Items marked by vendors that are not eligible for return

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Each storefront is independently owned and operated by individual store owner. SwiftEZ does not impose universal Return & Exchange policy. Each store owner is responsible to define and adhere to their returns and exchange policy.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

1 (877) 794 3839
support@swiftez.com